Terms and Conditions

Last Updated: October 2026

1. Introduction

Welcome to Trust Point Group of Companies. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree, please discontinue using our website.

2. Our Products

Trust Point Group of Companies specializes in leather products and related accessories. We strive to provide accurate product descriptions, images, specifications, and pricing. However, slight variations in colour, texture, and appearance may occur due to lighting, photography, and the natural characteristics of leather.

3. Pricing and Payment

All product prices will be displayed or communicated to customers before an order is confirmed. Prices may change without prior notice, but confirmed orders will be handled according to the agreed terms. Customers must complete payment through the payment methods approved by our company.

4. Orders and Confirmation

All orders are subject to product availability and confirmation by our team. We reserve the right to decline or cancel an order where necessary, including in cases of incorrect pricing, unavailable products, suspected fraudulent activity, or other legitimate business reasons. Customers will be notified of significant order changes or cancellations.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframe communicated to customers. Delivery times may vary depending on the customer’s location, product availability, courier services, and circumstances beyond our control. Customers are responsible for providing accurate delivery information.

6. Returns, Exchanges, and Refunds

Customers who receive damaged, defective, or incorrect products should contact us promptly with their order details and supporting evidence. Eligible returns, exchanges, or refunds will be handled in accordance with our applicable return policy and relevant consumer protection laws. Products must meet the conditions specified in our return policy to qualify.

7. Product Care and Use

Customers are responsible for following appropriate care instructions for leather products. Exposure to excessive moisture, heat, chemicals, or improper storage may affect the quality and lifespan of leather items. Trust Point Group of Companies is not responsible for damage resulting from misuse, negligence, or improper maintenance, subject to applicable law.

8. Intellectual Property

All original content on this website, including text, photographs, graphics, logos, designs, and other materials, belongs to Trust Point Group of Companies or its respective rights holders unless otherwise stated. No content may be copied, reproduced, distributed, or used commercially without prior written permission.

9. Website Use

You agree to use our website lawfully and responsibly. You must not engage in fraudulent activities, attempt unauthorized access, distribute malicious software, interfere with website operations, or use our platform in any way that may harm our company or other users.

10. Limitation of Liability

To the extent permitted by applicable law, Trust Point Group of Companies shall not be liable for indirect or consequential losses arising from the use of our website or products. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

11. Privacy and Personal Information

We respect the privacy of our customers. Personal information provided during enquiries, purchases, or other interactions will be handled in accordance with our Privacy Policy and applicable data protection laws. Customers should review our Privacy Policy to understand how their information is collected and used.

12. Changes to These Terms

Trust Point Group of Companies reserves the right to update or modify these Terms and Conditions when necessary. Any revised version will be published on this page with an updated revision date. Continued use of our website after changes are published constitutes acceptance of the revised terms, to the extent permitted by law.

13. Governing Law

These Terms and Conditions shall be interpreted in accordance with the applicable laws of the Republic of Liberia. Any disputes arising from the use of our website or services shall be handled by the competent courts or other appropriate dispute-resolution mechanisms, as provided by applicable law.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us using the details below.

Trust Point Group of Companies
Email: craft@trustpointgroupcompanies.com
Address: GSA Road, opposite Wolokollie Junction, Paynesville, Montserrado County, Monrovia, Liberia.